OpenWidget: a set of free widgets like Feedback Form or Instagram Feed. And now with the option to create your own.
What is OpenWidget?
Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right?
That's why we created OpenWidget.
A product that helps you build consistent customer journeys with the help of tools essential for building deeper relations with your customers. With our free widgets like Feedback Form, Google Reviews or AI-based Product Recommendations, OpenWidget lets you get in touch with potential customers without getting lost in overcomplicated solutions. And now, we want to give you the option to extend it by building your own widgets and publishing them in our App Gallery.
What are OpenWidget Apps?
OpenWidget Apps is a place dedicated to external developers trying to solve problems and fulfil the needs of end-users looking for immediate information or help. With it, website visitors interacting with OpenWidget get a dedicated card displayed on top of the OpenWidget's Home Screen – a card containing the custom information that you'd like to display and a button that opens a full-screen view where you can embed your application as an iframe, or open a new tab in the visitor's web browser.
How does it work?
It's simple. OpenWidget Apps consists of three main elements: your application's icon, together with a header, a text that you'd like to display below the header in the form of a string and a button that will display custom text in the form of a string and open the full-screen view of your app.
Once ready and published, app can be installed not only by you but also by other people configuring their OpenWidget directly from the Apps Gallery available within the OpenWidget Management App. Once installed, your app will be visible on top of the OpenWidget's Home Screen and will then be available for website visitors to interact with.
Submit your App with a few easy steps
When developing our Apps Gallery, we wanted to make sure that the submission process was easy. Once your app is ready, all you need is to create a public repository we can read, a proper JSON-shaped base of your app and a few more details like the app's description and icon. To check the detailed instructions, visit our official documentation for developers .
Start contributing to our App Gallery now and let others provide more personalized and efficient Customer Support!
Frequently Asked Questions
Yes, all of the OpenWidget features are free. This includes widgets like Contact Form, FAQ Module, and AI-powered Product Recommendations Widget. We also don't charge for available integrations. However, please be aware that third-party software like HelpDesk and LiveChat will have additional charges associated with its use.
Adding OpenWidget to your website is easy! First, sign up for a free OpenWidget account and go to the Add to website section of your OpenWidget app. While there, copy the snippet code generated for your account and paste it right before the closing body tag of your website's HTML code. Once OpenWidget is added, all you need to do is to enable all the necessary features, and you are good to go!
We do! As a WordPress user, you can easily add OpenWidget to your website with our dedicated plugin. Simply sign up for OpenWidget as described above, and install OpenWidget for WordPress with a few simple steps! You can find our WordPress plugin here: OpenWidget for WordPress, and like all of our features, it is completely free!
OpenWidget is compatible with various Content Management Systems, including platforms like: BigCommerce, Google Tag Manager, OpenCart, Shopify, Squarespace, Weebly and Woocommerce.
OpenWidget can serve various industries. Whether it's Customer Service through Ecommerce to Software and Cloud, we have the tools to improve your customers' experience.
We do! Our official Help Center will give step-by-step instructions on adding OpenWidget to your website and configure your OpenWidget account. You can also visit our Help Center for our latest updates. Additionally, we have a dedicated article that provides more information about the LiveChat integration and guides you through the activation process!
Yes, we have dedicated documentation for developers describing our OpenWidget Apps.
Yes! If you want to solve a specific problem for your website visitors or create a particular app, like order status tracking, OpenWidget Apps is a place for you. With Apps, you can use OpenWidget to showcase your custom solution.
We do! We have an Incubator to support product creators in the business communication industry who are working to remove communication barriers that stand in the way of online customer-business interactions. We offer mentoring, new distribution channels (access to our customers, marketplace, and the partner's network), and logistic and organizational support. Check out more on our Incubator website.
